RE/MAX CROSSROADS RULES & REGULATIONS BULLETIN:
When Must A Listing Be Suspended?
According to TREB Rule R-345:
MLS® Listings appearing on TREB’s MLS® System shall be immediately available (subject to applicable legislation, the rights of and reasonable accommodation to the occupancy) for showings, inspections and registration of Offers.
In the event an existing listing becomes unavailable for showings, inspections or registration of Offers, the listing shall be suspended.
While under suspension a record of all requests by Co-operating Brokerages for showings, inspections and registration of Offers shall be kept by the Listing Brokerage.
Upon the Seller rescinding the suspension the Listing Brokerage shall immediately notify all Cooperating Brokerages who have requested showings, inspections or registration of Offers.
In the TREB MLS® Rules and Policies, the definition of “suspension” is: “notice from the Listing Brokerage which renders a current MLS® Listing inactive. Suspension includes the terms "Off the Market", "No Showings" and "No Further Appointments" but does not constitute a Cancellation of an MLS® Listing Agreement; and “suspend” and “suspended” shall have a corresponding meaning”.
Remember to follow this Rule if you want to avoid hefty fines from the Professional Standards at the Toronto Real Estate Board. It is not sufficient enough to inform reception that there are “No more showings until further notice” or “Temporarily suspended” without the proper paperwork completed and turned in for processing by administration staff.
If a listing appears on TREB as available then it must be available for showings. Note, you have the option through the MLS System to suspend your listing if a staff member is not available to do so.